01
Acceptance and scope
By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website. These terms apply only to this professional brand website and its content.
This website is intended primarily for people in Australia. Information about services, regulation and emergency contacts may not be appropriate in another country.
02
About this website
This is the professional brand website of Dr Yvonne Nguyen. It provides information about Dr Nguyen's qualifications, professional interests and consulting locations. It does not operate Central Sydney Dermatology, Northern Sydney Dermatology & Laser or Virtual Dermatology.
Each clinic or telehealth provider is responsible for the services it provides, including appointments, fees, cancellations, clinical care, billing, patient communications and health records. Its own terms, policies and consent processes apply.
03
General information—not medical advice
Content on this website is general educational information. It is not a diagnosis, treatment plan, prescription or substitute for advice from a suitably qualified health practitioner who has assessed your individual circumstances.
Using the website, reading its content or sending an email does not create a doctor–patient relationship with Dr Nguyen. A clinical relationship is established only through an appropriate consultation and the arrangements of the clinic or provider delivering the service.
This website and its email address are not monitored as emergency services. For a medical emergency in Australia, call 000. For other urgent concerns, contact an appropriate health service promptly.
04
Accuracy and treatment information
Reasonable care is taken when preparing and reviewing website content. Medicine, evidence, products, regulations and treatment options change, and information may become incomplete or out of date. Content is not intended to cover every presentation, risk, benefit, alternative or contraindication.
Individual experiences and treatment outcomes vary. Nothing on the website guarantees that a treatment is appropriate, available or likely to produce a particular result for you. Treatment decisions must be made after an individual clinical assessment.
05
Bookings and clinic terms
Booking links and embedded booking windows connect you with HotDoc, Healthengine, a clinic or a telehealth provider. Those services are separately operated. Their terms and privacy policies apply to the information you provide and to any appointment request.
An appointment is confirmed only when the relevant clinic or booking provider confirms it. Fees, deposits, cancellations, refunds, appointment availability and clinical eligibility are determined by that provider, not by these website terms.
06
Acceptable use
You must not use the website to:
- break the law, infringe another person's rights or cause harm;
- attempt to gain unauthorised access to the website or related systems;
- introduce malicious code or interfere with availability or security;
- misrepresent your identity or relationship with Dr Nguyen; or
- reproduce or commercially exploit substantial website content without permission, except where permitted by law.
07
Intellectual property
Unless stated otherwise, website text, design, branding and original materials are owned by or licensed for use by Dr Nguyen. Third-party names, logos, photographs and materials remain the property of their respective owners.
You may view, download or print reasonable portions of the website for personal, non-commercial use. This permission does not transfer ownership and does not allow material to be altered, republished, sold or presented as medical advice without written permission or another lawful basis.
08
External websites
Links and embedded services are provided for convenience. External websites are controlled by their respective operators, may change without notice and have their own terms and privacy practices. A link does not by itself imply ownership or endorsement of all content on the external site.
09
Availability and security
We may modify, suspend or withdraw website content or functionality. We cannot promise uninterrupted, error-free or completely secure access. Please use appropriate device security and do not send sensitive medical information through ordinary email.
10
Rights and responsibility
You remain responsible for decisions made using general website information and should obtain individual professional advice where appropriate. To the extent permitted by law, we are not responsible for loss caused by relying on website content as a substitute for medical advice, or by the acts, omissions or availability of an external provider.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right, remedy, statutory warranty or liability that cannot lawfully be excluded or limited, including under the Australian Consumer Law.
11
Privacy
The website Privacy Policy explains how this brand website handles information and how responsibility passes to clinics, booking providers and other external services.
12
Changes, governing law and contact
We may update these terms by publishing a revised version on this page. Updated terms apply from their stated date. These terms are governed by the laws of New South Wales, Australia, and the applicable courts of New South Wales have jurisdiction.
Questions about these website terms can be sent to hello@yvonnenguyen.com.au. Do not use this address for urgent or sensitive medical enquiries.